Code of Conduct
Recco Home Care Service, Inc. is committed
to providing the highest quality of care to our clients and conducting
business with integrity and in compliance with applicable federal and
state laws and regulations. To this end, we have a Corporate Compliance
Program in place that we expect all employees, clients, consumers and
all persons and entities with which we contract to comply.
The Agency has a no tolerance policy for employees,
clients, consumers and contractors/ vendors who are involved in any
unlawful activity If employees have any questions regarding the Corporate
Compliance Polices and or Code of Conduct they are free to contact the
Corporate Compliance Officer, Taryn Birkmire at 516-798-6688 ext. 129
/ Fax: 516-798-6740 / email: firstname.lastname@example.org
EMPLOYEE CODE OF CONDUCT
Recco has certain rules of behaviour, which must
be observed to ensure a safe and productive workplace. These rules apply
to all members of the Recco HealthTeam regardless of position, including
– governing body members, President, Executive Director, Controller
and all other management and employees. All employees are to conduct
themselves in a responsible, professional and ethical manner, at all
The following standards are expected to be maintained
by all employees, regardless of position, at all times:
1. Assure that all actions and behaviors promote the favorable image
of the company, its management and its officers.
2. Avoid potential conflicts of interest and personal gain or any appearance
of a conflict or impropriety.
3. Promote the integrity, reputation, administration and operations
of all the affairs of the company and avoid any conduct, whether on
or off duty, that could cause embarrassment or disrepute of the company.
While this is not intended to be an all-inclusive
list, the following are examples of conduct that is unacceptable, and
will lead to disciplinary action, up to and including immediate discharge.
1. Disruptive Behavior: Recco considers behavior disruptive when it
has the potential harm to clients, such as by delaying treatment or
causing or enabling medical errors.
2. Conduct by an individual working in the organization that intimidates
others to the extent that quality and safety could be compromised. These
behaviors may be verbal or non-verbal, may involve the use of rude language,
many be threatening or may involve physical contact.
3. Theft or attempted theft of property belonging to Recco or to any
4. Failure to cooperate fully in a Recco search, inspection or security
5. Insubordination, including but not limited to, refusal to carry out
job assignments, belligerent, defiant, abusive or threatening conduct
or speech toward any member of management or fellow employee.
6. Rudeness, inappropriate negative remarks or other offensive conduct
in dealing with fellow employees, members of the public or business
7. Violation of HIPAA Privacy and Security regulations.
9. Unauthorized alteration or destruction of Agency records including
10. Coding or billing which violates Medicaid rules and regulations
or other federal rules or regulations.
11. Intentionally or knowingly making false or erroneous entries or
omitting pertinent information on any reports, patient charts or other
Agency records, including but not limited to, employment applications,
claims for benefits, billing or time sheets.
12. Violating company Internet, E-mail and Computer usage policy.
13. Signing in or out for another employee or having another employee
sign in or out for you. Habitual failure to sign in or out.
14. Unlawfully manufacturing, distributing, dispensing, possessing or
using a controlled substance while reporting to duty or while on Recco
property (including the parking area).
15. Smoking in any Recco office.
16. Unsatisfactory job performance.
17. Failure to report to work when jury duty is not in session.
18. Excessive lateness or absenteeism, or failure to give sufficient
notice to your supervisor (or a satisfactory explanation) when you will
be late or absent from work.
19. Violation of Recco’s no-solicitation or non-distribution rules.
20. Removing or defacing notices on Recco bulletin boards or abusing
or destroying Recco property.
21. Engaging in horseplay, disorderly conduct, malicious mischief or
violation of common sense safety rules.
22. Bringing explosives or weapons onto Recco premises.
23. Refusal to give relevant information or testimony when Recco is
conducting any type of investigation or defending itself against any
claims, charges or lawsuits.
24. Publicly disparaging Recco or fellow employees.
25. Inappropriate negative remarks concerning Recco or fellow employees.
26. Revealing confidential information about Recco, its business or
its policies to others.
27. Gambling on Recco property.
28. Careless waste of materials or abuse of Recco equipment.
29. Deliberate destruction of, or damage to, Recco property.
30. Violation of Recco’s safety and good housekeeping rules.
31. Violation of any other rule or regulation promulgated by Recco from
time to time an any behaviour detrimental to the operation of the Agency.
Obviously, not every type of misconduct
can be listed. Recco reserves the right to impose discipline. Report
unethical or dishonest behavior to your immediate supervisor. Reported
activities will be investigated by appropriate Recco management team
members. In the event that an employee demonstrates inappropriate, disruptive
behaviour; it will be brought to the attention of the management team,
for appropriate action, up to an including immediate discharge.